Frequently asked questions

The price is fixed and set by the zone your address falls into — there is no meter. That means you know the exact amount before you confirm, and it does not move because of traffic, a longer route or the time of day. Enter your address on the booking page to see your price immediately.

No. The amount shown and confirmed at booking is the amount you pay. There are no later add-ons for congestion, detours or night driving — the only thing that changes it is a change you make yourself, such as adding a passenger or an extra bag.

You pay the driver in cash at the end of the ride — nothing upfront and no card details stored anywhere. We show the price in both dinars and euros, so you know what it comes to in the currency you are carrying.

Every possible surcharge is visible before you confirm, so nothing appears later. Extras apply for each passenger beyond the first, each piece of luggage beyond one per passenger, and the optional meet & greet on airport pickups. All of it is already built into the price you see before confirming.

The real difference is not the amount but knowing it in advance. With us the price is set before you travel and stays put, while a taxi fare depends on the route, the traffic and the hour. On top of that the car is reserved for you and waits at the agreed time, so there is no queueing for a ride after you land.

Your driver waits in the arrivals hall, right after you clear customs. You get their phone number before you land, so you can reach them the moment you switch your phone on. If you do not spot each other straight away, call us — we stay on the line until you meet.

It means your driver waits holding a sign with your name, so you recognise them without searching or messaging. You select it when booking, it costs 600 RSD and it applies to airport pickups. It is most worthwhile if it is your first time in Belgrade, you are travelling with children or you are meeting guests.

You do not need to do anything about a flight delay — we track your flight live and move the driver to match the actual landing time. That is why it matters to give us your flight number when booking. For delays beyond an hour, how long we can hold depends on the other bookings that day, but we always do our best to accommodate every passenger.

We allow for the usual time it takes to collect luggage and clear the airport, so the driver does not leave the moment the plane lands. Because we time the pickup to the actual landing, waiting is rarely an issue in practice. If you know you will need longer, tell us when you book.

We drive every day, at any hour, weekends and public holidays included. Night rides carry no surcharge — the price is the same as during the day. Our call centre is open 08:00 to 22:00, but you can book through the website at any time.

One piece of luggage per passenger is included in the price, and each additional piece carries a surcharge. You enter the number of bags when booking and the surcharge appears in the price right away. For anything oversized — skis, a bicycle, a musical instrument — let us know in advance so we send a suitable vehicle.

You can book online for up to eight passengers. For groups of more than four we use a van, at an adjusted price we confirm with you. If you are travelling in a larger group or need more than one vehicle, calling us is the quickest way.

Tell us the children’s ages when you book and we will have everything ready. Children count as passengers, so include them in the total when arranging the ride. If you need a child seat or a booster, add it in the notes and we will confirm it before your trip.

Pets are arranged in advance, so mention it when you book. Let us know what kind of animal it is and whether it travels in a carrier, so we can send a suitable vehicle and brief the driver. Without notice we cannot guarantee we can take a pet.

It is — the driver comes to the exact address you entered and drops you at your destination, with no changes and no other passengers along the way. The vehicle is reserved for your booking alone. Drivers help with loading and unloading your bags as a matter of course.

We operate across the City of Belgrade — to and from Nikola Tesla Airport, from any address in the city. The price depends on which zone the address falls into, and the zones are set in advance, so you know the amount before booking. Check your address in the booking form and you get the exact price straight away.

Online booking covers addresses within Belgrade; for anything outside the city, contact us directly. Call +381 64 15-63-006 or send a message and we will tell you whether we can take the trip and at what price. Longer routes and larger groups are arranged by phone.

Usually between 25 and 40 minutes, depending on traffic and your exact address. Early mornings and late evenings are quickest, while the morning and afternoon rush hours need more time. A longer journey never costs more with us — the price is fixed regardless of traffic.

Yes, both directions are booked the same way and on the same fixed-price basis. You simply choose the direction when booking — to the airport or from it. For arrivals we also track your flight, and you can add meet & greet.

We choose our drivers carefully — they are experienced, professional and used to working with air passengers. They know the terminal layout, follow flights and are used to early and overnight departures. Help with your luggage comes as standard, not as an extra.

Our vehicles are modern, clean and air-conditioned, with proper room for passengers and bags. For larger groups and trips with a lot of luggage we use a van. We pick the vehicle based on the passenger and luggage numbers in your booking.

You can — tell us when booking that you need one and we will prepare it. If the ride is for a company, send us the billing details before the trip so there is no delay afterwards. For regular business travel we can also set up an ongoing arrangement.

Calling +381 64 15-63-006 is fastest, and we are also on WhatsApp, Viber and email at office@airgobelgrade.com. We run transfers around the clock, while the call centre is open 08:00 to 22:00. Website bookings can be sent at any hour — we respond as soon as one arrives.